This Gleaner article addresses the fact that there are profits to be made wherever business frictions exists, and complaining about it can help mask the fact that there is an opportunity.
How to Turn Friction into Opportunity
Time Management Appearance on TVJ
Recently I was interviewed on TVJ on the topic of time management for employees that must figure out how to survive by doing more with less.
Using Employee Self-Interest to Motivate
In my work with executives I sometimes find that they read people very poorly, and fail to determine what motivates people who work for them. In this article, I try to address the problem and suggest that it’s a problem of not having powerful listening skills.
Using Employee Self-Interest to Motivate.