Improving Employee Feedback with 3 Tests

There are a number of reasons why employee feedback fails.

One has to do with the quality of the message and this article focuses on how to make high quality suggestions that pass 3 practical tests. Taking them into account gives the manager/coach more work at first, but with practice they help develop precise skills that last an entire career.

Today’s article is designed to help you, a manager, give better feedback.

Three Tests for Effective Coaching.

Why Learning How to Fire Is Important

Here in the Caribbean we have things confused – we treat firing people as if it’s the next thing to being wicked and evil.

It’s a mistake. Companies need to think about the minimum number of people they need, and how close they can stick to that ideal number.

Here’s my article on this touchy topic, under a headline that’s a bit misleading.

Don’t Be a Wimp! Learn to Fire People.

The Cost When Employees Work Around Flawed Processes

The’re a cost to be incurred when employees, who are trying to get work done, end up having to work around your company’s formal processes.

It could be a dysfunctional department, or a broken process. Sometimes an ineffective person stands in the way. Getting routine work completed becomes a matter of creativity and ingenuity, but also extra time and wasted effort.

A much better approach is to fix the processes involved but few companies know how to make systematic improvements.

Click here : http://jamaica-gleaner.com/gleaner/20140706/business/business8.html