Simple-Minded Delegation

Standard

Recently, my mother told her gardener, Lincoln, that she wanted him to do a certain job in her yard. He dutifully began to work on it, while she went out.

An hour later, my father returned and decided to ask him to stop what he was doing, and start something else. Lincoln refused, mumbling something about “This is what the Madame wanted.” My father was not amused, and Lincoln would only relent when my mother returned and confirmed my father’s request.

Add in the fact that Lincoln probably didn’t have more than a primary school education, and was pretty simple minded and you might have some pretty idiosyncratic behaviour.

Yet, in a meeting at an insurance company the other day, they described the exact same behaviour from a worker receiving instructions from 2 different managers. Perhaps Lincoln’s behaviour was not so odd after all.

Where does this come from? Is it a vestige of slavery days, and a plantation mentality? Is it a good thing? What point was he trying to make, if any?

Is it the case that he was just too simple to be able to handle conflicting instructions?

Is there some way to harness his commitment in a positive way?

I’m open to ideas here.